PRIVACY POLICY
LEGEND BOUTIQUE HOTEL DANANG

We are committed to protecting your privacy and personal information when you access and use our hotel services. The following policy explains how we collect, use, and safeguard the information you provide to us.

1. Purpose of Collecting Personal Information

Legend Boutique Hotel Danang collects customer personal information for the following purposes:

• To provide and manage accommodation services, amenities, and related products.
• To process and confirm bookings, payments, and special requests.
• To improve service quality through customer feedback and reviews.
• To send promotional programs, marketing information, and conduct market research.

2. Scope of Information Use

Your personal information will be used internally for the following purposes:

• To provide services you request at Legend Boutique Hotel.
• To contact and send notifications about new services, products, or promotions.
• To support customers and handle booking or service-related issues.
• To enhance and develop services based on customer feedback.

We do not share or sell your personal information to third parties without your consent.

3. Retention Period

Your personal information will be stored for the period necessary to fulfill the purposes outlined or as required by applicable law.

4. Parties with Access to Information

Information we may collect includes:

• Full name, date of birth, gender
• Email address, phone number
• ID/Passport number
• Nationality, stay history
• Payment information (not stored directly in our system)
• Booking details, transaction values, check-in/check-out times, destinations, special requests

Your personal information may be shared with:

• Relevant internal departments of Legend Boutique Hotel for service delivery, customer care, and payment processing.
• Partners and service providers such as payment gateways, IT, logistics, or authorized third parties handling transactions.
• Authorities as required by law or upon official request for inspection, supervision, or investigation.

5. Contact Details of Information Management Unit

Legend Boutique Hotel Danang
Address: 169 Ho Nghinh Street, An Hai Ward, Danang City, Vietnam
Phone: (+84) 2363 569 666
Email: info@legendhoteldanang.com

6. Methods for Accessing and Editing Personal Information

You have the right to access, modify, or request deletion of your personal data at any time. To do so, please contact us via:

• Email: info@legendhoteldanang.com
• Phone: (+84) 2363 569 666

7. Complaint Resolution Mechanism

If you believe your personal information has been used for unauthorized purposes, you may file a complaint with us. We will process and respond within 2 working days.

Contact:

• Address: 169 Ho Nghinh Street, An Hai Ward, Danang City, Vietnam
• Hotline: (+84) 2363 569 666
• Email: info@legendhoteldanang.com

8. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party websites.

9. Policy Display and Updates

This policy is publicly displayed on our website and at the point of personal data collection. We may update this policy from time to time, and changes will take effect upon being posted. We encourage you to regularly review this policy for the latest information.