SERVICE BOOKING POLICY

LEGEND BOUTIQUE HOTEL DANANG

1. Booking Methods

Guests may book rooms and related services at LEGEND BOUTIQUE HOTEL DANANG through the following channels:

• Online Booking: Visit our official website: legenddanang.com

• Phone Booking: Call our hotline: (+84) 2363 569 666

• Email Booking: Send your request to: info@legendhoteldanang.com

• Direct Booking at the Hotel: Visit us directly to consult, view rooms, and confirm your reservation.

2. Booking Confirmation Process

• Guests send booking requests through official channels.

• Our staff will confirm details such as room type, number of rooms, duration of stay, additional services, payment method, and other conditions.

• Confirmation will be sent via email, written document, or booking confirmation slip.

• A reservation is only valid once officially confirmed by LEGEND BOUTIQUE HOTEL DANANG’s Reservation Department.

3. Payment Methods

• Bank Transfer: Full or partial prepayment depending on the reservation type.

• Cash/Card Payment: Pay directly at the front desk.

• The specific payment method will be clearly stated in the confirmation document or service contract (if applicable).

4. Cancellation Policy

• Guests may cancel the reservation if the check-in time has not yet arrived and the hotel has not yet started preparation.

• For services requiring prior preparation (e.g., room decoration, private events), cancellation close to the check-in time may incur fees based on the booking terms.

• Cancellation requests must be sent via official email. Phone cancellations are not accepted unless confirmed in writing.

5. Reservation Rejection Policy

LEGEND BOUTIQUE HOTEL DANANG reserves the right to refuse bookings in the following situations:

• Customer information is inaccurate, incomplete, or unverifiable.

• Suspicious or bulk bookings without clear commitment.

• Requested room or service is no longer available at the time of confirmation.

• Parties fail to agree on payment method or service conditions.

6. Booking Support Contact

• 📞 Hotline: (+84) 2363 569 666

• 📧 Email: info@legendhoteldanang.com

• 🌐 Website: legenddanang.com